fbpx

Contact Us

+44 07828 580251
[email protected]

5 Business Success Platform Services Frequently Asked Questions 'FAQs'

Are the Business Success Platform services available as separate services?

Are the Business Success Platform services available as separate services?

Short answer: ‘Yes’. You can purchase access to our all-one-crm for small business on its own. Yet you get a discount if you use all the Business Success Platform Services. Also, the synergies we create by combining all 5 services through one provider is where we create much of our value to guarantee you profitable results and save you masses amount of time. This requires a coordinated approach to your business growth through each of these services. You cannot purchase the other BSP Services seperately as this reduces our effectiveness and nullifies our Profit Guarantee to you.

Who are the 'Liberators'?

Who are the ‘Liberators’?

Our ‘Liberators’ are trained Libabun team members who specialise in their field. We have CRM Liberators trained to use, advise and train others how to use our Libabun CRM for Marketing and Sales automation and others for the ServiceM8 CRM System. We have ‘Social Media Liberators’ who are also trained to use each of the Social Media Packages we use.  We have Business Mentors and Coaches to help you focus on your Business Development and growth needs

What Licenses and Costs are Covered with my monthly fee?

What Licenses and Costs are Covered with my monthly fee?

Your fixed monthly fee covers the following;

  1. Your Monthly Subscription for our Libabun CRM marketing and Sales automation
  2. All LibAbun Liberator team labour and support for all 5 business success platform services;
  3. All post setup, ongoing daily CRM management support and any team CRM training;
  4. All Social media marketing activities (except paid for advertising) and labour are covered;
  5. Your Business Planning System all costs are covered
  6. Your Business Mentoring and Coaching meetings and support (Any agreed Team Trainings not included).

Are there any additional costs?

Are there any additional costs?

Other than the ‘Set-Up Fee and the Fixed Monthly Fee, which doesn’t start until the set-up is complete; There are no additional costs from LibAbun for our Services.

When using our Libabun CRM, if you go over the number of emails or texts allocation for the month you will be charged for these.

For Trade Businesses and Service Based Businesses, if you are wanting to use ServiceM8. You will need to purchase and pay for your own ServiceM8 License. You can pay this monthly or annually. There are four different options and because of this variable monthly amount we require you to pay this separately yourself. We will set you up on ServiceM8 and manage your License for you.

If you agree to pay for any Social Media advertising or Google Ads, you will need to pay for these in addition to your fixed monthly Fee. (This is only an option and is not compulsory to conduct paid advertising).

Is there a fixed term contract?

Is there a fixed term contract?

Short Answer – ‘No’. There are no fixed term contracts. You can leave whenever you want with just a 1-month notice period. However, in order to honour our ’26 week’ Profit Guarantee, we do expect you to remain a customer for at least this period of time. After this initial period you will be a on a rolling monthly agreement with us. You can then leave whenever you like. However, we know you will want to remain in our service partnership for as long as you are getting value. If your getting value why would you ever want to leave a great partnership?

Remember, we do offer you a ’26 week’ profit guarantee. This means we expect you to allow us the first ’26 weeks’ to improve your monthly gross profit by more than your fixed monthly fee. This will make your investment in your business a profitable one.

If there are any issues, how do I raise them?

If there are any issues, how do I raise them?

Should you have any issues or questions about our service, your first point of contact, will be through your respective ‘Liberator’ for that service. If you are not happy that the issue has been addressed you can raise it with their Service Manager or directly with Neil Sinclair the Founder of LibAbun. Either way it will always be addressed.