Online Booking System
Create advanced online booking forms for your business’s services, allowing customers to get a live quote, select a time, then book a job straight into your schedule, without interacting with your business directly.
Online bookings for your customers, 24/7
Enable customers to book your services online, day or night. Online booking forms are convenient for customers, and remove all the admin involved in quoting, confirming & scheduling a job.
Intelligent quoting
Teach ServiceM8 the questions & answers you use to price your services. Answers provided by customers while filling out the form determine the price they’re quoted.
Smart scheduling
Set which staff are capable of performing a particular service. ServiceM8 analyses their schedules when presenting possible booking times to customers online, taking into account other bookings & travel time.
Flexible features
Manual Approval
Set minimum & maximum criteria
so smaller jobs are worthwhile,
and let you review larger bookings
before a price is quoted.
Travel Surcharge
Set a travel distance perimeter
from your office location, beyond
which quoted prices can include a
travel surcharge.
Booking Windows
Allow customers to browse exact
booking times (e.g. 9:30am), or booking
‘windows’ (9:00am - 10:00am).
Flexible Outcomes
Don’t want customers to book jobs?
Instead, you can configure forms so
customers can book an on-site quote,
or simply submit an enquiry.
Website Hosting
ServiceM8 hosts your booking
forms, meaning all you need to do
is direct customers to them from
your website, emails or social media.
Flexible Questions
Use a mix of multiple choice,
numeric, free text and photo
questions, so customers provide
the info you need.
Smart Discounts
Set a discount you’re willing to
offer to incentivise possible
booking times which would
optimise your scheduling.
Facebook & Google
Track visits & conversions of your
Booking Pages from sources
linked to Google or Facebook
tracking ID’s.
Confirmation Emails
Customers who book one of your
services online will receive an
automatic confirmation email.