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In this Ebook – 25 Automation Strategies Every Small Business Should Apply, you get to experience how bigger businesses seem to be on top of Automation. They always respond to requests for information immediately. This isn’t because they have at least one person available 24/7 waiting to reply to the next prospect or customer. It is because they have automated key administrative tasks in their businesses.
Following up every lead, prospect and comment can be automated very easily these days. Even if you are self-employed, trading as a sole-trader, much of your business follow-up can be automated and tasked to you. These tasks can then be dealt with by you at a time convenient to you.
Some of the common daily tasks you can now automate include booking appointments on an online calendar. You can now send out a quote with a few simple clicks. You can get notified when prospects have opened your quote. When you prospects accepts your quote, you will be immediately notified. You can then automatically turn that quote into an Invoice to the customer for pre-payment.
An automation system can also remind you about your scheduled appointments. It can send you a reminder if you forgot passwords for you login. It can give you a nudge when you leave something in your shopping cart without buying it. Some even manage to wish you a happy birthday.